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The Edge App

How do I cancel my subscription?

If you purchased your subscription via The App Store:- Open the settings app- Tap your name- Tap subscriptions- Tap EDGE APP- Tap cancel subscriptionIf you don't see cancel, the subscription is already cancelled and will not renew. For more informati

How do I request a refund for my subscription?

If you purchased through the App Store:. All refunds are handled directly by the App Store.If your subscription has already been processed, you can easily obtain a full refund from Apple following the steps here. If you purchased through the Google P

How do I connect my Edge Tub to The Edge App?

Step 1:Ensure the device you are using is connected to the WiFi network that you wishto connect the Chiller to, and open the Edge App. Navigate to the Profile tab.Step 2:Tap “Add device”Step 3:Now you may turn on the Chiller if not already.Be sure th

How do I set a run schedule for my Edge Tub using The Edge App?

Step 1:Open the Edge App and navigate to the Profile tab.Step 2:If you have not set up your Edge Chiller, refer to Section ___. If you have set up your Edge Chiller, tap on Schedule.Step 3:Once in the schedule screen, tap to add a new schedule.Step 4

What does my Edge App subscription include?

Your Edge App subscription includes access to our entire library of guided sessions, ability to join the live sessions, and full functionality of data tracking including streaks and minutes of practice.

How do I pause my Edge App subscription?

We do not currently offer the option to pause your subscription. However, you can disable the auto-renewal feature on your subscription so that it will expire at the end of your paid time, by cancelling your subscription. You can always renew your su

How much does The Edge App cost?

The Edge App is free to download and use basic functionality and access to all users. To unlock the entire library of guided sessions and be able to participate in the live events, you must have an active subscription. The Edge App offers two subscri